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Alaska Insurance Consumer Guide
State of Alaska > Commerce > Insurance > Alaska Insurance Consumer Guide    
 

October 2006

Dear Alaska Insurance Consumers:

We at the Division of Insurance are proud to provide you with this Alaska Insurance Consumer's Guide. The guide represents the combined experience and expertise of many people. We have put this guide together for several reasons. Our Consumer Services Specialists receive many questions about insurance. We believe that there are other people out there who also have questions. In order to help the citizens of our state be more knowledgeable purchasers of insurance and to understand their rights and responsibilities under their policies, we have developed this resource.

The guide is written in sections that cover different types of insurance. Insurance is a part of our lives. Whether it is the insurance policy we buy for our first car, the homeowner's policy we get when we purchase our first home, or the life insurance policy we purchase to provide for our children. All of us purchase, or are covered by, insurance of one form or another. The Consumer Federation of America, a consumer advocacy group, estimates that insurance is the fourth largest non-housing purchase we make in our lifetime. We spend many dollars on insurance. Frankly though, few of us fully understand what we are purchasing. We believe this guide will help you by answering some of the more frequently asked questions about insurance.

Insurance can be a very personal cost. Some insurance is mandated by statute such as auto insurance. Other insurance is a matter of personal choice i.e. life insurance. Purchasing insurance is like purchasing any other product or service. The more you know the better prepared you are to ask the right questions and make the right choices. We all need to maximize the benefits of our insurance dollars or to reduce those costs. One way to do this is to buy only the type and amount of insurance you need.

Your local licensed insurance producers and other insurance company representatives can provide you with information to help you make your insurance decisions. The Division also has a number of publications which are listed in this guide which are available to you at no cost. The Division is also here to help you if you experience problems with the handling of your insurance affairs. We will try our best to help you.

Sincerely, Linda S. Hall, Director
 

Index of Topics
About the Division
What is Insurance?
General Information
How is Insurance Sold?
Tips on Buying Insurance
Be Aware. . .
Unfair Trade Practices
Cancellation or Nonrenewal of your Insurance Policy
Premium Refunds
Appraisal
Unfair Claims Settlement Practices
Civil Rule 82
Personal Auto Insurance
Coverages in an Auto Policy
Things to be Aware of Regarding Auto Insurance
What Affects the Price of Auto Insurance?
Auto Insurance Claims
Homeowner's Insurance
Coverages in a Homeowners Policy
Types of Homeowners Policies
Things to be Aware of Regarding Homeowners Insurance
What Affects the price of Homeowners Insurance?
Homeowners Claims
Personal Umbrella Insurance
What is Covered?
Things to be Aware of Regarding Umbrella Insurance Policies
Life Insurance
Types of Life Insurance Policies
Things to be Aware of Regarding Life Insurance Policies
Life Insurance Claims
Annuities
Types of Annuities
Things to be Aware of Regarding Annuities
Long-Term Insurance Policies
Things to be Aware of Regarding Long-Term Insurance Policies
Health Insurance
How Health Insurance Policies are Sold
Considerations in Purchasing
Types of Health Insurance Plans
Things to be Aware of Regarding Health Insurance Policies
Managed Care
Alaska Health Insurance Laws
Federal Laws Affecting Health Insurance
Disability Income Insurance
Medicare Part D - Medicare Prescription Drug Coverage
Where to Go for More Information
Consumer Organizations
Division of Insurance Consumer Services Section
If You Have a Problem
Filing an Inquiry or Complaint
Completing the Inquiry/Complaint Form
Definitions of Insurance Terms
Reporting Fraud

 

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Juneau Office
9th Floor State Office Bldg., 333 Willoughby Avenue 99801
PO Box 110805, Juneau, Alaska 99811-0805
(907) 465-2515  Fax (907) 465-3422   TDD (907) 465-5437
Anchorage Office
Robert B. Atwood Building
550 W. 7th Avenue, Suite 1560, Anchorage, Alaska 99501-3567
(907) 269-7900   Fax (907) 269-7910   TDD (907) 465-5437