Filing an Inquiry or Complaint

If you need to request our assistance, complete our Insurance Inquiry/Complaint Form.

What we can do for you:

• We can answer your questions directly, or get answers to your questions from the insurance producers involved.
• We can determine if your company or producer has complied with Alaska insurance laws.
• We can assist in obtaining any refund due.
• We can explain basic policy language.

What we cannot do:

• We cannot act as your attorney, give you legal counsel, or refer you to a specific attorney.
• We cannot recommend or rank insurance companies.
• We cannot decide a dispute between you and an insurance company when the only evidence is your word against the company.
• We cannot resolve disputes involving issues of negligence in an accident.
• We cannot resolve disputes of medical necessity.
• We cannot enter negotiations for settlement amounts.