|The City of Mountain Village owns and operates the piped water and sewer system. The City Council is the policy making body for the utility.
The City Manager started working for the City in 11/2009. The bookkeeper is experienced and competent. The main utility operator on full time and is adequately trained. They have two back-up operators; one is OIT certified in water distribution and a certificate to Introduction to Small Water Systems.
The other backup has a certificate to Introduction to Small Water Systems and Water Treatment Plant Maintenance Training. The City has adopted a water utility ordinance that gives it the authority to operate, and it covers most of the aspects needed in a utility ordinance.
Along with a collection policy, the ordinance includes policies on service area, level of service, customer agreements, the utility's responsibilities, the customers' responsibilities, billing procedures, shut-off procedures, and penalties for violating provisions of the ordinance.
This ordinance was passed in 1989 and is being updated.|